Policies

At Doggywalkie, each pet receives personalized, one-on-one care in a calm and reliable environment. These policies help ensure every pet, household, and visit gets the attention and consistency it deserves. Thank you for taking the time to review them.

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Scheduling & Availability

To provide consistent, high-quality care, all services are scheduled in advance. Because I intentionally limit the number of pets in my care at any one time, availability can be limited — especially during holidays or peak seasons.

Recurring schedules are encouraged, as routine is beneficial for both pets and their people.

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Trust & Respect

Doggywalkie is more than a service — it’s my career and my passion. With over 20 years of experience caring for animals, including rescue pets, seniors, and those with special medical or behavioral needs, I bring professionalism, intuition, and dedication to every visit.

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Clients can trust that their pets are handled with the utmost care, respect, and attention. This trust is mutual: in return, I ask that clients respect the time, boundaries, and expertise required to provide this level of care. Clear expectations allow me to stay fully present and committed to each pet, creating a safe, calm environment that pets thrive in.

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Meet & Greets

All new clients begin with a brief phone consultation or in-home meet & greet. This ensures your pet feels safe and comfortable, and allows me to fully understand your routines and expectations.

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A meet & greet fee will apply to cover gas and time. This price varies by distance driven and if you are requesting any add-ons such as extra time, a walk or anything else you may feel is beneficial for your pet. 

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Payment

Payment confirms your booking and secures your pet’s spot. Recurring services are billed on a consistent schedule, which will be reviewed with you during onboarding. Clear communication about payment methods and timing ensures a smooth experience for everyone.

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Cancellations & Changes

Advance notice for cancellations or schedule changes is greatly appreciated. Last-minute adjustments may incur a fee, as dedicated time is reserved specifically for your pet. This policy helps maintain consistency and reliability for all clients.

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Holidays & After-Hours Care

Holiday or after-hours services may have adjusted rates due to limited availability and higher demand. Booking early is recommended to ensure your pet’s care needs are met during these periods.

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Extended Care & Special Requests

Requests that go beyond scheduled time, involve additional pets, or require special accommodations may include an additional fee. Any adjustments are always communicated in advance.

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Safety & Care Standards

For the safety and comfort of all pets:​

• Accurate care instructions must be provided

• Any medical, behavioral, or health changes must be shared prior to service

Services may be declined if care cannot be provided safely.

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Respect for Home & Privacy

In-home services are delivered with discretion, respect, and professionalism. Your space is treated with the same care as your pet.

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A Note on Boundaries

Clear expectations allow me to remain calm, present, and fully attentive — qualities that pets notice and clients appreciate. These guidelines help ensure every visit is seamless, stress-free, and centered on your pet’s well-being.

 

Questions? I’m always happy to walk through any detail during your consultation — my goal is a confident, relaxed experience for both you and your pet.